Payment Terms & Conditions
1. Detailed description of goods and/or services

Colaba Street is a business in the food industry that sells food products, specifically Spices, Nuts, Herbs, and Cerals.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 5 business days, and delivery confirmed by number order of client-generated and sent to by email.

3. Export restriction

The offering on this website is available to International and South African clients.

4. Return and Refunds policy

The provision of goods and services by Colaba Street is subject to availability. In cases of unavailability, Colaba Street will refund the
client in full within 30 days. 

5. Customer Privacy policy

Colaba Street shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

6. Payment options accepted

Payment may be made via Visa and MasterCard

7. Card acquiring and security

Card transactions will be acquired for Rasah Spice (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3), and no Card details are stored on the
website. Users may go to to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Rasah Spice (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For
For more detail on PayGate refers to

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).

10. Responsibility

Colaba Street takes responsibility for all aspects relating to the transaction including the sale of goods and services sold on this website,
customer service and support, dispute resolution, and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Rasah Spice (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

Rasah Spice (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice

13. Company information

This website is run by Colaba Street and Director Natasha.

14. Colaba Street contact details
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